Course Description:''''In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client''''s decision-making practices, and the meanings of commonly used sales terms.In addition, participants will learn how to establish credibility and how to take a proactive approach to sales.AgendaThis online course covers:The Sales ProcessElements of SellingFundamental Sales TerminologyBeneficial Personal CharacteristicsBeneficial SkillsEstablishing CredibilityBehaving ProfessionallyAssessing your performance Taking a proactive approach to sales...and much more!'''' |